SME Banking

Relationship Management

• We have trained and professional staff who develop and

strategically nurture relationship with clients to ensure that their business objectives are met, and sustained.

Business Development and Advisory:

• They identify and interact with potential and non-borrowing customers on regular basis to offer advisory services, vis a vis their diverse needs for growth.
• Liase with SME Training and supporting agencies such as Empretec Ghana Foundation (BGP),Association of Ghanaian Industries, etc, to give training on business management, proposal writing etc.
• Organise training programmes for clients through seminars and workshops, periodically.
• Offer advisory services on stock and credit control mechanisms as well as budgetary and costing procedures.

Customer Services:

• Addressing customer complaints and enquiries.
• Linking customers to sundry products and services and other SME customers in the same and or complimentary industries.
• General information on lending, borrowing and treasury rates.